Catch the Wave of Answers to Our Most Common Questions on Boarding and Daycare

1. Do you accept all dog breeds for boarding and daycare?

• At Ruff Life Boarding & Daycare, we currently specialize in caring for small dog breeds only.  Our environment, play areas, and services are specifically designed with the comfort, safety, and needs of small dogs in mind.

• This allows us to provide:
  🐶 Safe small dog socialization
  🌴 Comfortable play environments
  🐾 Size-appropriate interactions
  💕 Personalized attention and care

• Our goal is to create a stress-free, fun, and loving experience tailored especially for tiny paws and small breed companions. 

• Thank you for understanding and helping us maintain a safe environment for all of our furry guests!

2. How can I help my pup have a relaxing and stress-free stay?

•  To help your small dog feel safe, comfortable, and right at home, we encourage owners to bring familiar comfort items such as blankets, beds, toys, treats, or favorite snacks. Bringing your small dog’s regular food and maintaining their normal routine can also help reduce stress during boarding or daycare.

• If your small dog requires medication, please provide all medications in their original containers along with clear dosage instructions at check-in. Our team will make sure your pup receives plenty of love, supervision, rest breaks, and personalized care throughout their stay to help keep tails wagging and stress levels low.

3. What safety measures and emergency protocols does Ruff Life have in place?

• Your pup’s safety and comfort are our top priorities at Ruff Life Boarding & Daycare. Our small-dog-only environment is designed to provide safe, supervised play in a calm, beach-themed setting where every guest receives personalized attention.

• Our team of four caring staff members helps monitor playgroups, feeding schedules, medication needs, rest times, and overall wellbeing throughout the day. Small dogs are supervised during social play, and pets may be separated when needed to maintain a safe, stress-free environment for everyone.

• For additional security and peace of mind, our facility is equipped with security cameras, and the owner lives onsite to help provide added supervision and quick response if needed. Boarding guests also receive overnight supervision and regular wellness checks to ensure they remain comfortable and safe throughout their stay.

• In the event of an emergency, we will make every effort to contact the owner and emergency contact immediately while seeking veterinary care if necessary. Owners are asked to provide updated emergency contact information and veterinarian details prior to their dog’s stay.

• At Ruff Life Boarding & Daycare, we’re committed to creating a safe, loving, and worry-free “home away from home” where tails wag, pups play, and pet parents can relax knowing their furry family members are in caring hands.

4. Is Ruff Life cage-free?

• Yes! Ruff Life Boarding & Daycare offers a mostly cage-free environment with plenty of supervised indoor and outdoor play space for small dogs to safely run, play, relax, and socialize throughout the day.

• For safety, rest time, feeding, overnight sleeping, or when separation is needed, we do have kennel crates available. Dogs may be separated based on temperament, comfort level, medical needs, feeding routines, or owner request to help maintain a safe and stress-free environment for every pup.

• Our goal is to provide the perfect balance of playtime, comfort, supervision, and personal space so each dog feels happy, secure, and right at home during their stay.

5. Who is the emergency or urgent care veterinarian used by Ruff Life?

• In the event your small dog requires urgent or emergency veterinary care, Indian Ridge Animal Hospital is one of the veterinary providers we may use for after-hours and urgent care needs. They offer urgent care availability during evenings and weekends to help provide additional peace of mind for pet parents.

• You can learn more about their services and hours here:
  Indian Ridge Animal Hospital

• Owners are encouraged to provide current veterinarian information and emergency contacts prior to their dog’s stay at Ruff Life Boarding & Daycare.

6. What happens if an incident or emergency occurs during my dog’s stay?

• If an incident, injury, illness, or emergency occurs while your small dog is in our care, Ruff Life Boarding & Daycare will make every effort to immediately contact the owner and/or the listed emergency contact. If urgent veterinary care is needed, we may seek treatment to help ensure the safety and wellbeing of your pet while continuing attempts to reach you.

• We encourage all owners to provide updated phone numbers, emergency contacts, and veterinarian information prior to their dog’s stay to help us respond quickly and appropriately if needed.

7. What does a typical day look like during my pup’s stay?

• At Ruff Life Boarding & Daycare, every day is designed to be a fun, safe, and relaxing little vacation for your pup! Our daily routine includes a healthy balance of supervised playtime, rest breaks, cuddles, potty breaks, meals, and personalized care for each dog’s needs and comfort level.

• Throughout the day, pups enjoy:

• Supervised indoor and outdoor playtime with other small dogs

• Socialization and enrichment activities

• Scheduled potty breaks and fresh water access

• Feeding times based on each dog’s normal routine

• Medication administration if needed

• Quiet rest periods and nap time to avoid overstimulation

• Lots of love, attention, and one-on-one interaction from staff

• Cozy overnight accommodations for boarding guests

• We understand every small dog has a different personality and energy level, so activities and supervision are adjusted to help each pup feel comfortable, happy, and stress-free during their stay.